Privacy Policy

Effective Date: March 17, 2026

1. Introduction

Deliverless ("we," "us," or "our") operates the Deliverless mobile application (available on iOS and Android) and the website located at deliverless.com (collectively, the "Service").

This Privacy Policy explains what information we collect, how we use it, and the choices you have. We believe in transparency — no fine print tricks, no surprises. By using our Service, you agree to the collection and use of information as described in this policy.

In short: We collect only what we need to help you track your delivery spending habits, and we treat your data with the same respect we'd want for our own.

2. Information We Collect

Information you provide to us

  • Account information: When you create an account, we collect your name and email address.
  • Self-reported spending data: You may manually enter information about your delivery orders and home-cooked meals. This data is entered by you — we do not connect to your bank accounts, delivery apps, or any financial institutions.
  • Communications: If you contact us for support or feedback, we may collect the contents of those messages.

Information collected automatically

  • Device information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage data: How you interact with the app, including features used, time spent, screens viewed, and actions taken.
  • Analytics data: We use Firebase Analytics (provided by Google) to understand how people use the Service. This may include crash reports, performance data, and aggregated usage statistics.
  • Push notification tokens: If you enable push notifications, we collect a device token through Firebase Cloud Messaging to send you notifications.

We do not collect your bank account details, credit card information, or passwords to any delivery services. Your spending data is self-reported and only as detailed as you choose to make it.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Create and manage your account
  • Track and display your delivery spending patterns, streaks, and savings
  • Send you push notifications (such as streak reminders and encouragement), if you've opted in
  • Understand how people use the app so we can make it better
  • Respond to your questions, comments, and support requests
  • Detect, prevent, and address technical issues or abuse
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We share information only in the following limited circumstances:

  • Service providers: We work with third-party companies that help us operate the Service (such as analytics, notifications, and advertising). These providers only access information needed to perform their functions and are obligated to protect it.
  • Advertising partners: We may share limited data with advertising and attribution platforms to measure the effectiveness of our marketing campaigns. This may include device identifiers and general usage data, but never your self-reported spending details.
  • Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business transfers: If Deliverless is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
  • With your consent: We may share information for purposes not described here if we have your explicit consent.

5. Third-Party Services

We use the following third-party services that may collect information from you:

  • Google Firebase — for analytics, crash reporting, and push notifications. Firebase Privacy Policy
  • Advertising & attribution platforms — to measure marketing campaign performance. Specific platforms and their respective privacy policies will be listed here as they are adopted.

These third-party services have their own privacy policies. We encourage you to review them. We are not responsible for the privacy practices of third-party services.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required by law to retain it for longer.

Aggregated, anonymized data that can no longer be linked back to you may be retained indefinitely for analytical purposes.

7. Your Rights & Choices

You have control over your information. Here's what you can do:

  • Access & update: You can view and update your account information within the app at any time.
  • Delete your account: You can request deletion of your account and associated data by contacting us at contact@deliverless.com or through the app settings. We will process your request within 30 days.
  • Push notifications: You can disable push notifications at any time through your device settings.
  • Analytics opt-out: You can limit analytics data collection by adjusting your device's privacy settings (such as "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).
  • Data portability: You can request a copy of your data in a commonly used, machine-readable format.

8. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS/SSL), secure data storage, and access controls.

That said, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Children's Privacy

Deliverless is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete it promptly.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at contact@deliverless.com so we can take appropriate action.

10. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

  • Right to know: You may request details about the categories and specific pieces of personal information we have collected about you.
  • Right to delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions.
  • Right to opt out of sale: We do not sell your personal information. If this ever changes, we will provide you with the ability to opt out.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, contact us at contact@deliverless.com. We will respond to verifiable requests within 45 days.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this page and notify you through the app or by email if the changes are significant.

We encourage you to review this policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, reach out to us:

  • Email: contact@deliverless.com
  • Mailing address: 2226 Eastlake Ave E #1287, Seattle, WA 98102, United States

We'll do our best to respond within a reasonable timeframe.